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G-Portrait

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G-Chromas

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FAQ - DNA art

G PORTRAIT FAQ’S

Is each G PORTRAIT artwork unique for each person?

What part of the DNA will be shown in a G-PORTRAIT artwork?

Can genetic information be obtained from my G-PORTRAIT artwork?

What is the process to follow to make a G-PORTRAIT artwork?

How can I interpret my G-PORTRAIT artwork?

Can the DNA from more than one person appear in the same G-PORTRAIT artwork?

What is the difference between a G-PORTRAIT DUO FUSION and a G-PORTRAIT DUO?

Can I just purchase the digital image of my G-PORTRAIT artwork?

What add-ons can I have with my G-PORTRAIT artwork?


G-MINI PORTRAIT FAQ’S

What does the G-MINI PORTRAIT artwork look like?

Is each G-MINI PORTRAIT artwork unique for each person?

What part of the DNA will be shown in a G-MINI PORTRAIT artwork?

Can genetic information be obtained from my G-MINI PORTRAIT artwork?

What is the process to follow to make a G-MINI PORTRAIT artwork?

How can I interpret my G-MINI PORTRAIT artwork?

Can the DNA from more than one person appear in the same G-MINI PORTRAIT artwork?

Can I just purchase the digital image of my G-MINI PORTRAIT artwork?

What add-ons can I have with my G-MINI PORTRAIT artwork?


G-BABY PORTRAIT FAQ’S

Is each G-PORTRAIT BABY artwork unique?

What part of the DNA will be shown in a G-PORTRAIT BABY artwork?

Can genetic information be obtained from my G-PORTRAIT BABY artwork?

What is the process to follow to make a G-PORTRAIT BABY artwork?

How can I interpret my G-PORTRAIT BABY artwork?

How can I send the photo of the baby for the G-PORTRAIT BABY artwork?

What size should the photo be?

What resolution and what format should the photo be in?

What happens to the photos once my order has been processed?

Can I just purchase the digital image of my G-PORTRAIT BABY artwork?

What add-ons can I have with my G-PORTRAIT BABY artwork?


G-PORTRAIT CRYSTAL FAQ’S

Is each G-PORTRAIT CRYSTAL artwork unique for each person?

What part of the DNA will be shown in a G-MINI PORTRAIT artwork?

Can genetic information be obtained from my G-PORTRAIT CRYSTAL artwork?

What is the process to follow to make a G-PORTRAIT CRYSTAL artwork?

How can I interpret my G-PORTRAIT CRYSTAL artwork?

Can the DNA from more than one person appear in the same G-PORTRAIT CRYSTAL artwork?

Can I just purchase the digital image of my G-PORTRAIT CRYSTAL artwork?

What add-ons can I have with my G-PORTRAIT crystal artwork?


G-PORTRAIT T-SHIRT FAQ’S

Is each G-PORTRAIT T-SHIRT artwork unique for each person?

What part of the DNA will be shown in a G-MINI PORTRAIT artwork?

Can genetic information be obtained from my G-PORTRAIT T-SHIRT artwork?

What is the process to follow to make a G-PORTRAIT T-SHIRT?

How can I interpret my G-PORTRAIT T-SHIRT artwork?

Can the DNA from more than one person appear on the same G-PORTRAIT T-SHIRT?

Can I choose the colour of the t-shirt and of my genetic profile?

How are the G-PORTRAIT T-SHIRTs printed? What are the Care Instructions?

Can I just purchase the digital image?

What add-ons can I have with my G-PORTRAIT T-SHIRT?


G-CHROMAS FAQ’S

Is each G-CHROMAS artwork unique for each person?

Can genetic information be obtained from my G-CHROMAS artwork?

What is the process to follow to make a G-CHROMAS artwork?

How can I interpret my G-CHROMAS artwork?

How can Iinterpret the numbers that appear in some models of the G-CHROMAS artwork?

How can I verify and obtain more data about the fragment of the gene pertaining to the DNA sequence I have chosen to use in the G- CHROMAS artwork?

Is it possible to order a gene even though it does not appear on the list on the web?

Can I just purchase the digital image of my G-CHROMAS artwork?

What add-ons can I have with my G-CHROMAS artwork?

Could my Generic G-CHROMAS match my genetic sequence although I did not send my DNA sample?


G-CHROMAS CRYSTAL FAQ’S

Is each G-CHROMAS CRYSTAL artwork unique for each person?

Can genetic information be obtained from my G-CHROMAS CRYSTAL artwork?

What is the process to follow to make a G-CHROMAS CRYSTAL artwork?

How can I interpret my G-CHROMAS CRYSTAL artwork?

How can I interpret the numbers that appear in the base on the G-CHROMAS CRYSTAL artwork?

How can I verify and obtain more data about the fragment of the gene pertaining to the DNA sequence I have chosen to use in the G-CHROMAS CRYSTAL artwork?

Is it possible to order a gene even though it does not appear on the list on the web?

Can I just purchase the digital image of my G-CHROMAS CRYSTAL artwork?

What add-ons can I have with my G-CHROMAS CRYSTAL artwork?

Could my Generic G-CHROMAS match my genetic sequence although I did not send my DNA sample?


G-CHROMAS T-SHIRT FAQ’S

Is each G-CHROMAS T-SHIRT artwork unique for each person?

Can genetic information be obtained from my G-CHROMAS T-SHIRT artwork?

What is the process to follow to make a G-CHROMAS T-SHIRT?

How can I interpret my G-CHROMAS T-SHIRT artwork?

How can I interpret the number that appears on my G-CHROMAS T-SHIRT?

Can I choose the colour of the t-shirt and of my genetic profile?

How can I verify and obtain more data about the fragment of the gene pertaining to the DNA sequence I have chosen to use in the G-CHROMAS T-SHIRT artwork?

Is it possible to order a gene even though it does not appear on the list on the web?

How are the G-CHROMAS T-SHIRTs printed? What are the Care Instructions?

Can I just purchase the digital image?

What add-ons can I have with my G-CHROMAS T-SHIRT?

Could my Generic G-CHROMAS match my genetic sequence although I did not send my DNA sample?


GIFT VOUCHER / DISCOUNT VOUCHER FAQ’S

What is a gift voucher?

How do I cash in my gift voucher?

What happens if I don’t redeem the full amount of my gift voucher?

Does a gift voucher have an expiry date?

Can I include a message inside the gift voucher?

Can the gift voucher and DNA collection kit be sent to an address different from the billing address?

What is a discount voucher and how do I use it?


DNA COLLECTION KIT FAQ’S

What does the DNA collection kit consist of?

How is the DNA sample obtained?

What precautions are needed when taking the sample?

Must the DNA sample be obtained from the cells inside the cheek or can other forms of DNA samples be used?

How long does it take to receive the collection kit?

What will the kit consist of if DNA from more than one person is to be used in my artwork?

How can I complete my purchase if I already have a kit?


FINGERPRINT COLLECTION KIT FAQ’S

What does the FINGERPRINT COLLECTION KIT consist of?

How are the fingerprints taken?

Can I choose which finger to use?

Are my fingerprints kept on file?

Is it safe to send my fingerprints?


G-DNA BOOK, G-PORTRAIT CODE, G-CHROMAS CODE or ID CARD, FAQS

What is a G-DNA BOOK?

What is the G-PORTRAIT CODE or G-CHROMAS CODE ID Card?

How do I identify each participant and fill out correctly the G-PORTRAIT or G-CHROMAS CODE ID Card?


ARTWORK FAQ’S

Is there a customised design service available?

Does the artwork have its own authenticity certificate?

Can I choose the colour for my genetic artwork piece?

What types of materials are available for my genetic artwork piece?

How do I receive the digital image of my artwork?

Does the artwork arrive ready to hang?


PRICES, PAYMENT METHOD, VAT, SHIPPING COSTS, AND DELIVERY TIMES – FAQ’S

How much does it cost to order a DNA picture?

What payment methods are available?

Can I consult the prices in local currency?

Do the prices shown include taxes?

What are the shipping costs?

How long will I wait to take delivery of my work of genetic art?

How I will know that my order has been processed correctly, that the DNA sample has been received and that the artwork has been sent to me?

Can an order be placed worldwide?

Can I send my purchase to a delivery address different from that registered in my profile?

How I will receive my work of genetic art?

What I do if my artwork arrives damaged or defective?


CUSTOMER REGISTRATION FAQ’S

Must I register in order to buy?

How do I register?

Can I modify my information and change my password?

Can I pause the product search and continue with my purchase later?


SECURITY AND PRIVACY FAQ’S

How I know that my artwork has been created using my own DNA?

Is my DNA kept & stored?

Are the digital image and the data obtained from the DNA sample to create the artwork kept & stored?

Can minors take part?

Can the data obtained from the DNA sample be used in a Court of Law or by other third parties?

I have never purchased over the Internet before. What guarantees do you offer?


G-PORTRAIT FAQ’S

Is each G-PORTRAIT artwork unique for each person?

Yes, your genetic profile is unique. The exclusivity of your G-PORTRAIT artwork is assured. go up

What part of the DNA will be shown in a G-PORTRAIT artwork?

At GeneticPhotos we analyse 15 standard polymorphic segments to allow for the high variation existing between each person. go up

Can genetic information be obtained from my G-PORTRAIT artwork?

For the G-PORTRAIT artwork and its variations, 14 of the 15 analysed parameters do not determine anything of your genetic code, nobody will be able to obtain information from your DNA. Only 1 of the 15 markers that we use, the amelogenin marker, reveals if the participant is male or female. If you have opted for the G-PORTRAIT option and have chosen to add in the the Love Gene option several studies have linked this gene with receptiveness to establishing affective relationships both socially or with a partner. In our genetic works of art we used parameters that are not comparable to the interpretable ones used for scientific or biomedical studies. go up

What is the process to follow to make a G-PORTRAIT artwork?

For this information please click the link below What is G-Portrait?

How can I interpret my G-PORTRAIT artwork?

For this information please click the link below Interpretation.

Can the DNA from more than one person appear in the same G-PORTRAIT artwork?

Yes, you can combine the DNA of two people in the G-Portrait Duo, G-Portrait Duo Fusion or the G-Portrait Family Three or Four peoples. go up

What is the difference between G-Portrait Duo Fusion and G-Portrait Duo?

If you are looking to fuse the DNA of two people in a single representation then you want the G-Portrait Duo Fusion. If you want to display the DNA from two people in a single representation but side by side then you want the G-Portrait Duo option. In the Duo Fusion option you will see two colour markers, each colour corresponding to each person, a third colour means that you both share this particular marker. go up

Can I just purchase the digital image of my G-PORTRAIT artwork?

Yes, as part of the purchasing process you will have the option to buy the digital image that you can use a screensaver on your P.C. or phone, email to your friends, print at a later date and so on. go up

What add-ons can I have with my G-PORTRAIT artwork?

The extras available are: the Love Gene and High Resolution Digital Image. go up


G-MINI PORTRAIT FAQ’S

What does the G-MINI PORTRAIT artwork look like?

With G-MINI PORTRAIT your genetic profile is presented on a 2cm thick top quality methacrylate sheet 13X18 cm on a black laminated sheet. The printed image on top quality photographic paper is placed between the 2 sheets. The methacrylate sheet has small magnets that keep the image in place when it is on display in your office, your desk at home, in the lobby or the perfect original gift for a special occasion. go up

Is each G-MINI PORTRAIT artwork unique for each person?

Yes, your genetic profile is unique. The exclusivity of your G-MINI PORTRAIT artwork is assured. go up

What part of the DNA will be shown in a G-MINI PORTRAIT artwork?

At GeneticPhotos we analyse 15 standard polymorphic segments to allow for the high variation existing between each person. go up

Can genetic information be obtained from my G-MINI PORTRAIT artwork?

For the G-MINI PORTRAIT 14 of the 15 analysed parameters do not determine anything of your genetic code, nobody will be able to obtain information from your DNA. Only 1 of the 15 markers that we use, the amelogenin marker, reveals if the participant is male or female. If you have chosen to add in the Love Gene option several studies have linked this gene with receptiveness to establishing affective relationships both socially or with a partner. In our genetic works of art we used parameters that are not comparable to the interpretable ones used for scientific or biomedical studies. go up

What is the process to follow to make a G-MINI PORTRAIT artwork?

For this information please click the link below What is G-Portrait?

How can I can interpret my G-MINI PORTRAIT artwork?

For this information please click the link below Interpretation.

Can the DNA from more than one person appear in the same G-MINI PORTRAIT artwork?

No, this option only allows for the use of DNA from one person. go up

Can I just purchase the digital image of my G-MINI PORTRAIT ?

No, this option is not available. go up

What add-ons can I have with my G-MINI PORTRAIT artwork?

The extras available are: the Love Gene and High Resolution Digital Image. go up


G-BABY PORTRAIT FAQ’S

Is each G-PORTRAIT BABY artwork unique?

Yes, your genetic profile is unique. The exclusivity of your G-PORTRAIT BABY artwork is assured. go up

What part of the DNA will be shown in a G-PORTRAIT BABY artwork?

At GeneticPhotos we analyse 15 standard polymorphic segments to allow for the high variation existing between each person. go up

Can genetic information be obtained from my G-PORTRAIT BABY artwork?

For the G-PORTRAIT BABY artwork 14 of the 15 analysed parameters do not determine anything of your baby’s genetic code, nobody will be able to obtain information from your baby’s DNA. Only 1 of the 15 markers that we use, the amelogenin marker, reveals if the participant is a boy or a girl. In our genetic works of art we use parameters that are not comparable to the interpretable ones used for scientific or biomedical studies. go up

What is the process to follow to make a G-PORTRAIT BABY artwork?

For this information please click the link below What is G-Portrait-Baby?

How can I interpret my G-PORTRAIT BABY artwork?

For this information please click the link below Interpretation.

How can I send the baby’s details for the G-PORTRAIT BABY artwork?

As part of the purchasing process you will be asked to supply the baby’s name, time and date of birth and the weight and length when born. go up

How do I send the photo of the baby for the G-PORTRAIT BABY artwork?

When placing your order you must send the photo of the child to support@geneticphotos.com and include the order number supplied. If the photo supplied does not meet the correct criteria or if we do not receive it we will contact you. go up

What size should the photo be?

The photo for the G-PORTRAIT BABY artwork should measure 10x10 cm. We will acknowledge receipt by email. go up

What resolution and what format should the photo be in?

Try to send the photo of minimum 150 dpi resolution image in JPEG or TIFF format and preferably not compressed. Please contact us at info@geneticphotos.com if you are unsure. go up

What happens to the photo once my order has been processed and delivered?

The photo is kept for a period of 1 month in case your artwork arrives damaged or it has to be repeated. The photo can be permanently deleted prior to this period if so requested. go up

Can I just purchase the digital image of my G-PORTRAIT BABY artwork?

No, this option is not available. go up

What add-ons can I have with my G-PORTRAIT BABY artwork?

As an extra you can have a High Resolution Digital Image. go up


G-PORTRAIT CRYSTAL FAQ’S

Is each G-PORTRAIT CRYSTAL artwork unique for each person?

Yes, your genetic profile is unique. The exclusivity of your G-PORTRAIT CRYSTAL artwork is assured. go up

What part of the DNA will be shown in a G-PORTRAIT CRYSTAL artwork?

At GeneticPhotos we analyse 15 standard polymorphic segments to allow for the high variation existing between each person. go up

Can genetic information be obtained from my G-PORTRAIT CRYSTAL artwork?

For the G-PORTRAIT CRYSTAL artwork and its variations, 14 of the 15 analysed parameters do not determine anything of your genetic code, nobody will be able to obtain information from your DNA. Only 1 of the 15 markers that we use, the amelogenin marker, reveals if the participant is male or female. If you have opted for the G-PORTRAIT CRYSTAL option and have chosen to add in the Love Gene option several studies have linked this gene with receptiveness to establishing affective relationships both socially or with a partner. In our genetic works of art we used parameters that are not comparable to the interpretable ones used for scientific or biomedical studies. go up

What is the process to follow to make a G-PORTRAIT CRYSTAL artwork?

For this information please click the link below What is G-Portrait Crystal?

How can I interpret my G-PORTRAIT CRYSTAL artwork?

For this information please click the link below Interpretation.

Can the DNA from more than one person appear in the same G-PORTRAIT CRYSTAL artwork?

No this option will only allow for the use of one person’s DNA. go up

Can I just purchase the digital image of my G-PORTRAIT CRYSTAL artwork?

No, this option is not available. go up

What add-ons can I have with my G-PORTRAIT CRYSTAL artwork?

The extras available are: the Love Gene, High Resolution Digital Image in Black & White. go up


G-PORTRAIT T-SHIRT FAQ’S

Is each G-PORTRAIT T-SHIRT unique for each person?

Yes, your genetic profile is unique. The exclusivity of your G-PORTRAIT T-SHIRT artwork is assured. go up

What part of the DNA will be shown on a G-PORTRAIT T-SHIRT?

At GeneticPhotos we analyse 15 standard polymorphic segments to allow for the high variation existing between each person. go up

Can genetic information be obtained from my G-PORTRAIT T-SHIRT artwork?

For the G-PORTRAIT T-SHIRT yartwork and its variations, 14 of the 15 analysed parameters do not determine anything of your genetic code, nobody will be able to obtain information from your DNA. Only 1 of the 15 markers that we use, the amelogenin marker, reveals if the participant is male or female. If you have opted for the G-PORTRAIT T-SHIRT option and have chosen to add in the Love Gen option several studies have linked this gene with receptiveness to establishing affective relationships both socially or with a partner. In our genetic works of art we used parameters that are not comparable to the interpretable ones used for scientific or biomedical studies. go up

What is the process to follow to make a G-PORTRAIT T-SHIRT artwork?

For this information please click the link below What is G-Portrait-t-shirt?

How can I interpret my G-PORTRAIT T-SHIRT artwork?

For this information please click the link below Interpretation.

Can the DNA from more than one person appear in the same G-PORTRAIT T-SHIRT artwork?

No this option will only allow for the use of one person’s DNA. go up

Can I choose the colour of the t-shirt and of my genetic profile?

Black is the only colour of T Shirt available and tones of white & grey are available for the genetic profile. go up

How are the G-PORTRAIT T-SHIRT's printed? What are the Care Instructions?

We use a technique very similar to silkscreen printing. A printing method completed in two stages, first we print in white on a black background and then we add tones. The results are of a fine and durable quality. We recommend hand washing the garment and to place in a washing machine or clothes dryer. If you follow these instructions your genetic t-shirt should last you many years without any loss to the quality of the image. go up

Can I just purchase the digital image of my G-PORTRAIT T-SHIRT artwork?

No, this option is not available. go up

What add-ons can I have with my G-PORTRAIT T-SHIRT artwork?

The extras available are: the Love Gene, extra T Shirts at a discounted price and the High Resolution Digital Image in Black & White. go up


G-CHROMAS FAQ’S

Is each G-CHROMAS artwork unique for each person?

No. The genetic code is transcribed into 4 letters A, C, T, G, all humans have roughly the same sequence except at specific positions called polymorphisms.

In the G-CHROMAS artwork you will be able to see if you have skills or traits in reference to the gene you've chosen, but this trait is not only yours, many people can show the same combination as yours on a particular polymorphism or variation and their G-CHROMAS artwork can coincidentally be equal to yours.

If you choose G-Chromas Fingerprint or G-Chromas Adhoc for the images that you send to us you will have a unique work of genetic art, with respect to another person who has the same polymorphism as you. go up

Can genetic information be obtained from my G-CHROMAS artwork?

Yes, in G-DNA BOOK that we enclose together with your artwork you will be able to see the different answers corresponding to the genetic analysis of the polymorphism results of the gene fragment that you have chosen. After reading the manual when you look at your genetic artwork you will be able to see a small part of the genetic make-up which makes you who you are. go up

What is the process to follow to make a G-CHROMAS?

For this information please click the link below What is G-Chromas?

How can I interpret my G-CHROMAS artwork?

For this information please click the link below Interpretation.

How can I interpret the numbers that appear on some models of the G-CHROMAS works of art?

Here is an example:

ACTN3 is the name of the gene.

655 pb is the length of the sequenced fragment of the studied gene.

RS1815379 is the scientific data base identification number.

AX-238 is your identification code or your G-CHROMAS CODE ID Card. go up

How can I verify and obtain more data about the fragment of the gene pertaining to the DNA sequence I have chosen to use in the G-CHROMAS artwork?

The genetic information that you will get from your artwork is the following: depending on the G-CHROMAS you've chosen, if you take all the letters or transcribe the color of the fingerprints or icons to letters (nucleotides) knowing that yellow is C or cytosine, red is G or guanine, green is T or thymine and blue is A or adenine, then you get the sequence you can use in public databases of the human genome that you can easily locate online. go up

Is it possible to order a gene even though it does not appear on the list on the web?

We try to give personalized service, provided that a scientific backgroung already exist for your request. Contact us to let us know the gene you would like, and we will do our best to satisfy your desires. In some cases, it might not be possible to find scientific publications about the gene encoding the character that you want and we will offer you other alternative genes related to your request. go up

Can I just purchase the digital image of my G-CHROMAS artwork?

Yes, as part of the purchasing process you will have the option to buy the digital image that you can use a screensaver on your P.C. or phone, email to your friends, print at a later date and so on. go up

What add-ons can I have with my G-CHROMAS artwork?

The extra available is: High Resolution Digital Image. go up

Could my G-CHROMAS Generic match my genetic sequence although I did not send my DNA sample?

Yes, anyone could carry the variation that confers predisposition to the quality or trait that you've chosen from the mutations that we offer. go up


G-CHROMAS CRYSTAL FAQ’S

Is each G-CHROMAS CRYSTAL artwork unique for each person?

No. The genetic code is transcribed into 4 letters A, C, T, G, all humans have roughly the same sequence except at specific positions called polymorphisms.

In the G-CHROMAS CRYSTAL artwork you will be able to see if you have skills or traits in reference to the gene you've chosen, but this trait is not only yours, many people can show the same combination as yours on a particular polymorphism or variation and their G-CHROMAS CRYSTAL artwork can coincidentally be equal to yours. go up

Can genetic information be obtained from my G-CHROMAS CRYSTAL artwork?

Yes, in G-DNA BOOK that we enclose together with your artwork you will be able to see the different answers corresponding to the genetic analysis of the polymorphism results of the gene fragment that you have chosen. After reading the manual when you look at your genetic artwork you will be able to see a small part of the genetic make-up which makes you who you are. go up

What is the process to follow to make a G-CHROMAS CRYSTAL artwork?

For this information please click the link below What is G-Chromas Crystal?

How can I interpret my G-CHROMAS CRYSTAL artwork?

For this information please click the link below Interpretation

How can I interpret the numbers that appear in the base on the G-CHROMAS CRYSTAL artwork?

Here is an example:

ACTN3 is the name of the gene.

655 pb is the length of the sequenced fragment of the studied gene.

RS1815379 is the scientific data base identification number.

AX-238 is your identification code or your G-CHROMAS CODE ID Card. go up

How can I verify and obtain more data about the fragment of the gene pertaining to the DNA sequence I have chosen to use in the G-CHROMAS CRYSTAL artwork?

The genetic information that you will get from your artwork is the following: depending on the G-CHROMAS you've chosen, if you take all the letters or transcribe the color of the fingerprints or icons to letters (nucleotides) knowing that yellow is C or cytosine, red is G or guanine, green is T or thymine and blue is A or adenine, then you get the sequence you can use in public databases of the human genome that you can easily locate online. go up

Is it possible to order a gene even though it does not appear on the list on the web?

We try to give personalized service, provided that a scientific backgroung already exist for your request. Contact us to let us know the gene you would like, and we will do our best to satisfy your desires. In some cases, it might not be possible to find scientific publications about the gene encoding the character that you want and we will offer you other alternative genes related to your request. go up

Can I just purchase the digital image of my G-CHROMAS CRYSTAL artwork?

No, gene fragment segment you have chosen will not be reproduced artistically it will be laser imprinted onto glass. go up

What add-ons can I have with my G-CHROMAS CRYSTAL artwork?

The extras available are: Led Light Base for both the G-CHROMAS Cube or G-CHROMAS Book. go up

Could my Generic G-CHROMAS CRYSTAL match my genetic sequence although I did not send my DNA sample?

Yes, anyone could carry the variation that confers predisposition to the quality or trait that you've chosen from the mutations that we offer. go up


G-CHROMAS T-SHIRT FAQ’S

Is a G-CHROMAS T-SHIRT unique for each person?

No. The genetic code is transcribed into 4 letters A, C, T, G, all humans have roughly the same sequence except at specific positions called polymorphisms.

On the G-CHROMAS T-SHIRT artwork you will be able to see if you have skills or traits in reference to the gene you've chosen, but this trait is not only yours, many people can show the same combination as yours on a particular polymorphism or variation and their G-CHROMAS T-SHIRT artwork can coincidentally be equal to yours. go up

Can genetic information be obtained from my G-CHROMAS T-SHIRT artwork?

Yes, in G-DNA BOOK that we enclose together with your artwork you will be able to see the different answers corresponding to the genetic analysis of the polymorphism results of the gene fragment that you have chosen. After reading the manual when you look at your genetic artwork you will be able to see a small part of the genetic make-up which makes you who you are. go up

What is the process to follow to make a G-CHROMAS T-SHIRT artwork?

For this information please click the link below What is G-Chromas T-Shirt?

How can I interpret my G-CHROMAS T-SHIRT artwork?

For this information please click the link below Interpretation.

How can I interpret the number that appears on my G-CHROMAS T-SHIRT ?

Here is an example:

AX-238 is your identification code or your G-CHROMAS CODE ID Card. go up

Can I choose the colour of the t-shirt and of my genetic profile?

Only black T Shirts are available with white print but you can choose from 4 different font types for the lettering. go up

How can I verify and obtain more data about the fragment of the gene pertaining to the DNA sequence I have chosen to use on my G-CHROMAS T-SHIRT ?

The genetic information that you will get from your artwork is the following: depending on the G-CHROMAS you've chosen, if you take all the letters or transcribe the color of the fingerprints or icons to letters (nucleotides) knowing that yellow is C or cytosine, red is G or guanine, green is T or thymine and blue is A or adenine, then you get the sequence you can use in public databases of the human genome that you can easily locate online. go up

Is it possible to order a gene even though it does not appear on the list on the web?

We try to give personalized service, provided that a scientific backgroung already exist for your request. Contact us to let us know the gene you would like, and we will do our best to satisfy your desires. In some cases, it might not be possible to find scientific publications about the gene encoding the character that you want and we will offer you other alternative genes related to your request. go up

How are the G-CHROMAS T-SHIRT printed? What are the Care Instructions?

We use a technique very similar to silkscreen printing. A printing method completed in two stages, first we print in white on a black background and then we add tones. The results are of a fine and durable quality. We recommend hand washing the garment and to place in a washing machine or clothes dryer. If you follow these instructions your genetic t-shirt should last you many years without any loss to the quality of the image. go up

Can I just purchase the digital image of my G-CHROMAS T-SHIRT artwork?

No, this option is not available. go up

What add-ons can I have with my G-CHROMAS T-SHIRT artwork?

The extras available are: extra T Shirts at a discounted price. go up

Could my Generic G-CHROMAS T-SHIRT puede match my genetic sequence although I did not send my DNA sample?

Yes, anyone could carry the variation that confers predisposition to the quality or trait that you've chosen from the mutations that we offer. go up


GIFT VOUCHER / DISCOUNT VOUCHER FAQ’S

What is a Gift Voucher ?

We offer gift vouchers of different amounts. We will send the gift voucher together with the DNA collection kit on your behalf allowing the lucky person to apply the discount to the artwork they choose. go up

How do I cash in my Gift Voucher ?

The gift voucher has an activation code which we give to the person who purchases the voucher. When using the voucher to purchase a product this code will be input in the corresponding field and the equivalent amount automatically discounted from the purchase price. go up

What happens if I don’t redeem the full amount of my Gift Voucher ?

Any unused voucher amount can be redeemed on other purchases – a new activation code and voucher will be issued for the unspent amount. go up

Does a Gift Voucher have an expiry date?

No, the vouchers do not have an expiration date. go up

Can I include a message inside the Gift Voucher?

Of course, during the purchasing process you will be given the opportunity to create your own message. go up

Can the Gift Voucher and DNA collection kit be sent to an address different from the billing address?

Yes, as part of the purchasing process you will be asked to provide the delivery address for the gift voucher and DNA collection kit. go up

What is a discount voucher and how do I use it?

If you have a discount code received a part of a promotion this can be exchanged and the corresponding discount obtained in the same way as a gift voucher. go up


DNA COLLECTION KIT FAQ’S

What does the DNA collection kit consist of?

You will receive a kit with detailed instructions, 2 sterile cotton swabs, your card identification codes (G-PORTRAIT Code or G-CHROMAS Code), and a padded envelope with GeneticPhotos’ address. go up

How is the DNA sample obtained?

It is very simple. Place your order and we will send you the corresponding DNA collection kit which includes detailed description of how to take a swab sample from inside your cheek. We send you 2 cotton swabs in case the first one is not sufficient. You must allow the swab to dry for 30 minutes without touching anything with it and then return it to its sterile container.

If you have chosen G-Chromas Fingerprint as well as the DNA collection kit you will receive a Fingerprint Collection Kit, and instructions of how to correctly take your prints. You will send the DNA collection swabs in one of the provided envelopes and the fingerprint cards in the other. go up

What precautions are needed when taking the sample?

The sample can be taken at any time. go up

Must the DNA sample be obtained from the cells inside the cheek or can other forms of DNA samples be used? Can I send other DNA samples?

The cells of the cheek are the most common source of DNA samples as this is the easiest place to collect from. A laboratory can obtain a DNA sample from almost any cell in the human body. We provide cotton collection swabs in our kit, if you prefer to send us to another type of sample this will necessitate a variation in the usual lab procedure and will probably incur a supplement in cost. We recommend that you consult with us at info@geneticphotos.com. go up

How long does it take to receive the collection kit?

If the mailing address is in Spain you should receive you collection kit within 3 - 5 working days. If the delivery address is outside of Spanish territory then expect around 4 - 8 working days for delivery. go up

What will the kit consist of if DNA from more than one person is to be used in my artwork?

There are numerous combinations depending on your product choice – you will receive the corresponding collection kit for the product you purchase – for further product specific information please contact info@geneticphotos.com. go up

How can I complete my purchase if I already have a kit?

If you already have a kit just input the Kit ID no in the corresponding field when making your purchase. go up


FINGERPRINT COLLECTION KIT FAQ’S

What does the FINGERPRINT COLLECTION KIT consist of?

You will receive a kit with detailed instructions, 1 special fingerprint pad, fingerprint cards for print collection, a G-CHROMAS CODE ID Card with your own personal authentication number and a padded envelope addressed to GeneticPhotos. go up

How are the fingerprints taken?

It is very simple. If you have opted for a G-Chromas Fingerprint you will receive a Fingerprint Collection Kit together with your DNA Collection Kit. This consists of a special fingerprint pad and fingerprint cards for print collection. You can take as many prints as you like but we need a minimum of 3 clear and precise prints to process. In each kit you will receive a padded envelope addressed to GeneticPhotos for each sample. Send the Cotton swabs in one envelope and the fingerprint impressions in the other. go up

Can I choose which finger to use?

Yes. We recommend that you experiment with various fingers in order to obtain a clear and precise impression. We will choose the most appropriate one to use. go up

Are my fingerprints kept on file?

The fingerprint collection card is destroyed immediately once we have obtained the digital scanned fingerprint image we are going to use. The digital file is stored for a period of 1 month in case your artwork arrives damaged or it has to be repeated. This file can be permanently deleted prior to this period if so requested. go up

Is it safe to send my fingerprints?

In reality you leave a fingerprint every time you touch something. Here at GeneticPhotos we take all the precautions to ensure the privacy and security of our customers fingerprints. For this reason we ask that no identifying information is written on the fingerprint collection cards and that they are sent to us in a separate envelope from the cotton collection swabs. Your data is handled by our professional personnel here at GeneticPhotos and we do not disclose your information to third parties. All of our paper & electronic archives are destroyed only by GeneticPhotos personnel. go up


G-DNA BOOK, G-PORTRAIT CODE, G-CHROMAS CODE or ID Card, FAQS

What is a G-DNA BOOK?

The G-DNA BOOK is an explanatory manual that we include when you receive your artwork. It provides all the information pertaining to your work of genetic art and will assist you in interpreting the results. go up

What is the G-PORTRAIT or G-CHROMAS CODE ID card?

When you order a G-PORTRAIT we send you the DNA Collection Kit and the G-Portrait Code ID card. If you order a G-CHROMAS, in this case you will receive the G-Chromas Code ID card.

This card allows for identification of the artwork when received. It facilitates the identification of the participants when there is more than one taking part in the artwork. This card is only for you or the rest of the participants, you do not have to send it to GeneticPhotos. In order to protect the identity of our customers we never identify the artwork with personal details. go up

How do I identify each participant and fill out correctly the G-PORTRAIT G-CHROMAS CODE ID Card?

It's simple, if only one participant truly a sticker with a unique code. That is the identification code of your masterpiece genetics. In the event that you have chosen a more G-PORTRAIT of a participant, you will see different codes and you can choose where in the table appear the genetic profile of each, matching the cotton swabs with the code of the desired quadrant, all before DNA extraction and pointing at the card the participant's name or nickname next to your code. go up


ARTWORK FAQ’S

Is there a customised design service available?

We will try to produce an artwork to meet with our customers’ needs, size, materials, even if not shown in our gallery of options. We work closely with the best designers and artists in Spain to achieve an exclusive design just for you. Your project will become a reality! Please ask for information at info@geneticphotos.com. go up

Does the artwork have its own authenticity certificate?

Each artwork that we produce includes a signed certificate of authenticity. Please note that this cannot include your personal details as the sample that you send to us is anonymous. go up

Can I choose the colour for my genetic artwork piece?

Yes, we offer different options to allow you to personalize your work and to combine it with your decor. The colours available will depends on the selected product. All the options in our gallery can be viewed during in the purchasing process. If you would like to order a different colour scheme please feel free to consult with us at info@geneticphotos.com. go up

What types of materials are available for my genetic artwork piece?

For this information please click the link below Product Finishes

How do I receive the digital image of my artwork?

When your artwork is finished you will receive the digital version via email to the address provided during the purchasing process, or if you are a registered customer to the email in your Account. The file will be in JPG, 150 dpi and RGB format. go up

Does the artwork arrive ready to hang?

Yes, the only things that we do not provide are the screws/nails as these will be dependent on where you choose to display your artwork. go up


PRICES, PAYMENT METHOD, VAT, SHIPPING COSTS, AND DELIVERY TIMES – FAQ’S

How much does it cost to order a DNA picture?

The prices vary depending on the genetic artwork, size and materials used. Prices are available in the Price & Available Finishes Section. go up

What payment methods are available?

Bank transfer, credit card or PayPal. go up

Can I consult the prices in local currency?

Prices are displayed in Euros (€). You may want to use the currency converter that is provided. go up

Do the prices shown include taxes?

Prices include VAT. If you live in the Canary Islands, Ceuta, Melilla or in any country outside the European Economic Community, please note that your order will not carry VAT and all taxes and customs duties corresponding to the place of delivery, must be paid by the customer.GeneticPhotos not responsible for delays caused by customs clearance. go up

What are the shipping costs?

Shipping costs are not included. During the purchasing process you will have access to the shipping costs dependent on the Country the product is to be shipped to. go up

How long will I wait to take delivery of my work of genetic art?

Once you have placed your order and completed the purchase you will receive a DNA collection kit and must send us the sample as soon as possible. The average delivery time for the completed artwork is 4 - 5 weeks from the date we receive the DNA sample. go up

How I will know that my order has been processed correctly, that the DNA sample has been received and that the artwork has been sent to me?

You will receive email confirmation on each occasion. We want to provide our customers with the best service, therefore we are always appreciative of your suggestions to help us to improve. go up

Can an order be placed worldwide?

Yes, our genetic works of art are sold anywhere in the world. go up

Can I send my purchase to a delivery address different from that registered in my profile?

Yes you can, it is very easy. When you place your order you will be asked to provide a delivery address for your order if this is different for the billing address. go up

How I will receive my work of genetic art?

Via courier. Be sure to provide an address where the messenger can reach you. If you are not there a note will be left by the courier service for you to contact them. go up

What I do if my artwork arrives damaged or defective?

If your order arrives damaged in any way you must contact with us within 24 hours of reception. You can email us to info@geneticphotos.com include photographic evidence of the damages and your reference number. We will supply a replacement as soon as possible. go up


CUSTOMER REGISTRATION FAQ’S

Must I register in order to buy?

Yes,It is necessary. To register has its advantages, your purchases will be quicker, you will not need to re-introduce your details, you can check the progress of your order on-line and keep a record of your purchases. go up

How do I register?

It is very simple, at the top right of your screen you will find the link to "My Account" where you will be able to register. go up

Can I modify my information and change my password??

Yes, you will be able to modify your data and your password, to add different mailing addresses, opt into or out of the newsletter mailings, etc. go up

Can I pause the product search and continue with my purchase later?

Yes, you will be able to pause the search option and resume when you want. In addition you have the option to create a favourite product list. You will be able to store products in your “Items of Interest” list and share this information with your friends. go up


SECURITY AND PRIVACY FAQ’S

How I know that my artwork has been created using my own DNA?

Once you have placed your order, we will send you the DNA Collection Kit, and the unique I.D. code card, G-Portrait Chromas Code or G-Portrait Code (depending on chosen artwork), this individual code will be used to identify your artwork throughout. This code will appear on the container holding the cotton swabs and discreetly on the artwork to ensure the identity of your DNA sample and your genetic artwork.

The privacy and the security of our customers’ details are a priority in GeneticPhotos. The veracity of the analytical procedure is guaranteed by the Spanish laboratory we work with (CITOGEN LTD – GENETIC ANALYSIS CENTRE) with the international Quality ISO 17025 accreditation (689_LE1391) for Genetic Profiling Accomplishments. go up

Is my DNA kept & stored?

We did not keep your DNA. When the laboratory extracts the technical report the genetic matter is destroyed safely & immediately without leaving the laboratory facilities. go up

Are the digital image and the data obtained from the DNA sample to create the artwork kept & stored?

We keep a copy of the lab report and a digital image of your work for a period of 1 month.

If your work of genetic art is damaged during shipping will be able to provide you with a replacement. Should you wish for the data to be destroyed earlier please contact us at info@geneticphotos.com go up

Can minors take part?

Only with the consent of a parent or legal tutor. Purchases can only be made by persons 18 years and over. go up

Can the data obtained from the DNA sample be used in a Court of Law or by other third parties?

No. None of our works of genetic art hold any medical or legal value. GeneticPhotos artistic representations have artistic and aesthetic value only. In addition, for any genetic study to have any legal validity the unequivocal identification of the donor is required as well as assurances with regards to the storing of the samples. go up

I have never purchased over the Internet before. What guarantees do you offer?

We think that the Internet offers a wide range of opportunities for buying products or services but at GeneticPhotos we also like to deal direct with the client. For that reason, we offer both our telephone and email services for our customers. We assure our customers that we will always try to comply with all the services available on the web. We will endeavour to provide our customers with all the information necessary before they place their order. Please ask.

GeneticPhotos is especially interested in offering to our clients a high level of security and protecting the confidentiality of the data that they provide us with. For this reason, all commercial transactions are completed via SSL (Secure Socket Layer) through the La Caixa Spanish Bank

Remember we invite our customers to contact us and welcome any suggestions to help us to improve our service. Our email is info@geneticphotos.com go up